Terms of Use

Effective Date: January 1, 2025

These Terms of Use (“Terms”) govern your access to and use of the services provided by Les Williams (“we,” “us,” or “our”), including coaching sessions, website content, and other related offerings (“Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, you may not use our Services.

1. Scope of These Terms

These Terms apply to:

• Visitors accessing our website (“Site”).
• Individuals engaging in coaching services, including addiction recovery, mental health support, and personal development.
• Clients interacting with us via email, phone, or other communication methods.

These Terms comply with Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). If you are located outside Canada, additional legal provisions may apply based on your jurisdiction.

2. Services Provided

Les Williams provides coaching services aimed at supporting personal growth and recovery. These include:

• Addiction Recovery Coaching
• Mental Health Support
• Personal Development and Life Coaching
• Relationship Counseling
• Health and Wellness Coaching
• Spiritual Growth Guidance
• Self-Esteem and Confidence Building
• Corporate Training and Workplace Wellness Programs

All Services are offered “as is,” subject to availability and personalized to meet your individual needs.

3. Eligibility

By using our Services, you confirm:

• You are at least 18 years old.
• You have the legal capacity to enter into these Terms.
• All information provided during registration or while using the Services is accurate and complete.

4. Payment and Fees

4.1 Payment Methods

Payments are securely processed through PayPal. We do not store any financial data; all transactions are governed by PayPal’s privacy policy.

4.2 Pricing Models

Pay What You Can (PWYC): Addiction Recovery Coaching is offered on a voluntary contribution basis to ensure accessibility for everyone. Suggested contributions are $10, $20, $30, or a custom amount of your choice. These contributions are entirely optional and help sustain and expand the availability of our services.

Fixed Pricing for Other Services: For other coaching services, pricing is structured as follows:

• Single sessions: $25, $45, $75, or a custom amount.
• Monthly packages (multi-session plans): $200, $300, or a custom amount.
• Corporate Training: Corporate training services are customized based on the unique needs of each organization. Please contact us directly for a tailored quote.

4.3 Refund Policy

Payments are non-refundable, except under exceptional circumstances at our discretion.

5. User Responsibilities

When using our Services, you agree to:

• Provide accurate and truthful information.
• Use the Services solely for personal and lawful purposes.
• Respect confidentiality agreements regarding coaching materials and sessions.
• Notify us of unauthorized access to your account or service interruptions.

Failure to comply may result in suspension or termination of access to the Services.

6. Confidentiality and Data Protection

We prioritize the confidentiality of all information shared during coaching sessions. However, you acknowledge:

• Security Limitations: While we implement robust security measures, no system is completely secure.
• Personal Responsibility: You are responsible for safeguarding any materials or communications shared with you.

7. Intellectual Property

All materials provided during coaching sessions, website content, and branding elements are the exclusive intellectual property of Les Williams. You agree not to:

• Copy, distribute, or alter materials without written consent.
• Use our trademarks, logos, or branding without prior authorization.

8. Disclaimers

8.1 No Guarantees

Our coaching services are designed to support personal growth, but outcomes vary based on individual circumstances. We do not guarantee specific results.

8.2 Not a Substitute for Professional Advice

Coaching services are not a substitute for professional medical, psychological, legal, or financial advice. You should consult licensed professionals for any concerns outside the scope of coaching.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages resulting from your use of the Services.
• Total liability is limited to the amount paid for the specific Service in question.

10. Termination of Services

We reserve the right to terminate or suspend your access to Services if:

• You violate these Terms.
• Your behavior disrupts or endangers other clients or the coaching environment.

In the event of termination, outstanding payments remain due.

11. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services or legal requirements. Updates will be posted on our website, and continued use of the Services constitutes acceptance of these changes.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of Canada. Any disputes will be resolved in the courts of Mississauga, Ontario.

13. Professional Disclaimer

Les Williams’ coaching services focus on personal growth and recovery. These are not therapeutic, medical, or professional advisory services. You acknowledge:

• Coaching sessions are for guidance and support.
• We disclaim liability for decisions or actions based on the information provided during coaching.

This disclaimer is prominently displayed across all applicable web pages.

14. Contact Information

If you have questions about these Terms, contact:

• Les Williams
• Email: irishles4@gmail.com
• Phone: +1 (416) 518-7587